Privacy Policy | ANKOR TRADE F.Z.E.

Last updated: 01 March 2026 · Version 2026.1

1. Introduction

ANKOR TRADE F.Z.E. ("ANKOR TRADE", "we", "our", or "us"), a free-zone establishment registered under the Ajman Free Zone Authority of the United Arab Emirates with registration number 44460, is committed to protecting the personal information you share with us.

This Privacy Policy explains what information we collect, how we use it, with whom we share it, and the rights available to you under applicable data protection law, including the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and, where relevant, the European Union General Data Protection Regulation (GDPR).

2. What information we collect

We may collect the following categories of information:

Identification data — name, professional title, photograph (only where you provide one), date of birth where required for KYC.
Contact data — corporate email address, telephone number, business address.
Corporate data — company name, registration number, beneficial ownership, banking details, transaction history.
Compliance data — sanctions screening results, KYC documentation, source of funds declarations.
Technical data — IP address, browser type, device information, pages visited on this website.

3. How we use information

We use the information we collect for the following lawful purposes:

To negotiate, conclude, and execute contracts for the supply of petroleum products.
To comply with anti-money-laundering, counter-terrorism financing, sanctions, and tax obligations applicable to our business.
To respond to your inquiries and provide the information you request.
To improve the quality and security of our website and services.
To enforce our contractual rights and defend legal claims.

4. Legal basis

Where GDPR applies, we process personal data under the following legal bases: performance of a contract; compliance with a legal obligation; our legitimate interests in operating a regulated trading business; and, where applicable, your explicit consent.

5. With whom we share information

We share personal data only with parties that have a legitimate need to receive it, including:

Banking partners, including for KYC verification and the execution of payments.
Regulatory authorities, where disclosure is required by law.
Independent surveyors, inspection agencies, and shipping agents engaged on a specific transaction.
External legal, tax, and audit advisors bound by professional confidentiality.

We do not sell your personal information to any third party. We do not use your personal information for behavioural advertising.

6. International transfers

Because our business is international, your information may be transferred to, and processed in, jurisdictions outside the United Arab Emirates. Where such transfers are made, we apply appropriate safeguards under applicable data protection law, including standard contractual clauses where required.

7. Retention

We retain personal data only for as long as necessary for the purposes for which it was collected, or for the longer period required by law. KYC and transaction records are retained for the periods mandated by UAE financial-crime legislation, typically a minimum of five years following the end of the business relationship.

8. Security

We maintain administrative, technical, and physical safeguards designed to protect personal data against unauthorised access, alteration, disclosure, or destruction. Access to personal data is restricted on a need-to-know basis to authorised personnel.

9. Your rights

Depending on your jurisdiction, you may have the right to: access the personal data we hold about you; request its correction; request its deletion (subject to our legal retention obligations); object to or restrict its processing; receive your data in a portable format; and lodge a complaint with the appropriate supervisory authority.

To exercise any of these rights, please contact us at accounts@ankortrade.net.

10. Cookies

This website uses a minimal set of essential cookies for navigation and security. We do not deploy advertising or third-party tracking cookies. Please see our Cookie Policy for full details.

11. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "Last updated" date at the top of the page indicates when the policy was last revised.

12. Contact

For any question about this Privacy Policy, please contact:

ANKOR TRADE F.Z.E.
Office C1 — 1F — SF0020, Ajman Free Zone C1 Building
Ajman, United Arab Emirates
Email: accounts@ankortrade.net